Terms & Conditions
Price Disclaimer
Due to fluctuations in precious metals pricing there may be small discrepancies between catalogue prices and daily prices when you contact us. We make every effort to update website prices regularly; however some differences may occur from time to time. We appreciate your understanding.
Order & Payment Processing
We recognize the sensitive nature of your personal and business information. We do not share your information with 3rd parties. Our site supports secure online payment processing through PAYPAL.
Sales tax is only collected for items shipped within Canada.
Return Policy
Custom Design Jewellery
Custom pieces designed especially for you cannot be returned. Custom orders cannot be cancelled once the project has started.
Exclusive Collections Jewellery (online store items)
If for any reason you are dissatisfied with your online purchase, you may return your item(s) within 30 days from the date of shipment. We gladly accept items that are free from scratches, blemishes, sizing or other alterations and without signs of wear and tear. Items must be returned in the same condition they were sent by Teresa Biagi Design within 30 days from the date of shipment for a full refund. Orders received after this date will not be accepted for refund, exchange or repair.
More information on return policy & process.
Warranty
At Teresa Biagi Design, our custom design jewellery are made to last a lifetime. At Teresa Biagi Design we take special care in the making of each custom design jewellery piece, working with creativity while designing and with precision and care as we choose the best diamonds and gemstones and as we finish and polish our pieces.
We hope that you enjoy your Teresa Biagi Design purchase for years to come.